Warranty

Warranties from services by LYK Repair are effective from the date of purchase or repair.

At LYK Repair, we are committed to providing reliable, high-quality repairs and products. We offer clear warranty terms to give our customers peace of mind. These policies apply to both in-store and doorstep repair services.

100-Day Warranty – Repair Workmanship & Replacement Parts

(All Repairs done through LYK Repair is covered by a 100-Day Warranty)

Defects in workmanship

This covers any issues arising from errors made during the repair process, such as improper assembly or faulty repairs.

Defective replacement parts installed by LYK Repair

If any replacement parts installed by us fail due to defects within 100 days, we’ll replace them free of charge.

No registration is required. Your invoice or receipt serves as your proof of warranty.

Note: This warranty applies only to parts and services provided by LYK Repair. It does not cover the entire device or unrelated issues arising after repair.

Doorstep Repair Service Policy

Warranty terms apply the same to doorstep repairs.
Customers must present the original invoice for all warranty claims.
Our technicians reserve the right not to release the device after repair until full payment is made on the spot.
- This is to prevent situations where the customer becomes uncontactable after sending a third party to collect the phone without paying.
- Payment is required immediately upon service completion, regardless of who receives the device.

Warranty Exclusions

This warranty is void and will not apply under the following conditions:

Consumables

This includes items like batteries and protective films, unless failure is due to a manufacturing defect.

Cosmetic Damage

Scratches, dents, or scuffs, unless caused by our repair work.

External Damage

New accidental damage, water/liquid contact, or misuse after the repair is not covered.

Third-party Intervention

If the device is modified, opened, or repaired by another party post-service, the warranty is void.

Natural Wear and Tear

Gradual degradation due to age or frequent use is not covered.

Software Issues

Software problems not related to the hardware repairs we perform are not covered under this warranty.

Claim Process

Keep your original receipt as proof of warranty.
Notify us of any issue during the warranty period.
Bring the device back to our shop or arrange for an inspection (doorstep repairs).
Our technicians will assess the issue. If deemed to fall under warranty, we will provide a free rework or replacement.

No warranty extensions will be provided for re-serviced or replaced parts. Important: Customers are responsible for backing up their data prior to repair. We are not liable for data loss, power failures, or loss of water resistance during the repair process. Final diagnostic and eligibility decisions rest with the LYK Repair technical team.

Refund & Return Policy (Repair Services)

If a recurring issue is found and deemed unrepairable within the warranty period, a full refund will be issued.
No refunds will be provided for services where the issue is unrelated to our repair.

Services rendered (labour) are non-refundable unless proven faulty by our team.

Customer Acknowledgement

By engaging LYK Repair for services or purchasing our products, you acknowledge and agree to these terms and conditions. LYK Repair reserves the right to amend policies without prior notice, though we will always act fairly and transparently.

If you have any questions about our warranty or return policies, please feel free to contact our support team directly.